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We hope you are satisfied with your order, that you love our products and you'll use them for a long time. Anyways, we kindly ask that you check your order and let us know as soon as possible if anything is not right or products are damaged.

However, in case you want to return or exchange ordered products please do so within fourteen working days after receiving your order. Returned items must be unworn, with original tags attached, without any damages and in original package.

Only products purchased on the www.vitaivicic.shop website can be returned to v i t a  i v i c i c for a refund.

All returns must be authorised by us before sending your order back. Please send return or exchange request to info@vitaivicic.com and we will send you further information about return process.

After receiving your return we will carefully inspect it. If your return will be approved, we will return the money to payment method that have been originally used for payment. Please note that credit card companies can take a few days to actually show the money on your bank account. Returns that do not meet our policy will be sent back to you on your own cost.

We will do our best to process returns within ten working days.

If you wish to exchange your product please write to us to info@vitaivicic.com and we will do our best to make it happen.

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